Return Policy
At Sticky Image, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help. Please review our return policy below:
Returns:
- Items must be returned within 14 days of purchase.
- Returned items must be in new and unused condition with original tags attached.
- We cannot accept returns on customized or personalized items unless the mistake was on Sticky Image’s part.
- Returns are accepted only if the mistake was on Sticky Image’s part, such as incorrect printing or garment defects.
How to Initiate a Return:
- To initiate a return, please contact us within 14 days of receiving your order.
- Provide your order number and details about the item you wish to return.
- We will provide you with instructions on how to return the item.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges:
- If you need to exchange an item for a different size or color, please contact us to initiate the exchange process.
- Exchanges are subject to availability.
Shipping:
- Customers are responsible for shipping costs associated with returning items unless the return is due to an error on Sticky Image’s part.
Contact Us:
- If you have any questions about our return policy or need assistance with a return, please contact us by phone Monday to Friday from 9 am to 5 pm or through our website’s contact form.
